Terms & Conditions

These Terms & Conditions of Use (the “Terms”) govern your use of the Emirpass website hosted at emirpass.com (the “Website”). Please read them carefully, as they affect your rights and obligations under applicable law. If you do not agree with these Terms, you should not use the Website.

1. Use of the Website

1.1 The Website is provided for your personal, lawful use and for information about Emirpass and our services. By accessing or using the Website, you agree with Emirpass (“Emirpass”, “we”, “us” or “our”, as the context requires) to be bound by these Terms.

1.2 We may update or amend these Terms from time to time, for example to reflect legal, regulatory or operational changes or improvements to the Website. The updated version will be published on the Website. Your continued use of the Website after the updated Terms are posted constitutes your acceptance of those changes.

1.3 As a condition of your use of the Website, you agree that you will not use the Website for any purpose that is unlawful, prohibited by these Terms or incompatible with the proper operation of the Website.

In particular, you agree that you will not:

  • use the Website in any way that is defamatory, abusive, harassing, threatening or otherwise harmful to others;
  • publish, distribute, transmit or make available any content that is unlawful, obscene, offensive or inappropriate;
  • use automated tools (including robots, spiders or similar technologies) to access, copy or monitor the Website without our prior written consent;
  • promote or engage in any unsolicited communications (including spam, chain letters, pyramid schemes or similar);
  • impersonate any person or entity or misrepresent your affiliation with any person or entity;
  • upload, post, transmit or otherwise make available any material that you do not have the right to make available, or that contains viruses, malware or other harmful code;
  • breach any applicable law or regulation in connection with your use of the Website.

2. Intellectual Property

2.1 All text, graphics, logos, icons, images, audio clips, video clips, data compilations, software and other content on the Website are protected by copyright, trade mark, database and other intellectual property rights. These rights are owned by or licensed to Emirpass.

2.2 You may view and display Website content on your screen, store it in electronic form on your device, and print a single copy for your personal, non-commercial use, provided that you keep intact all notices relating to copyright and other proprietary rights.

2.3 You may not otherwise reproduce, modify, copy, distribute, publish, exploit commercially or create derivative works from any part of the Website or its content without our prior written consent.

3. Disclaimer

3.1 Availability of the Website

We aim to keep the Website available and functioning properly, but we cannot guarantee that it will be uninterrupted or error-free at all times. If you encounter a fault or technical issue, please contact us using the details in the “Contacting Us” section below and we will seek to resolve it within a reasonable time.

Access to the Website may be suspended or restricted temporarily, including for maintenance, updates or the introduction of new content or services. We will endeavour to restore access as soon as reasonably possible.

3.2 Liability

3.2.1 The Website may contain information sourced from third parties or links to external websites. While we aim to include accurate and up-to-date information, we do not guarantee that any content on the Website (including third-party content) is complete, accurate, reliable or suitable for your purposes.

3.2.2 To the fullest extent permitted by law, Emirpass will not be liable for any loss or damage of any kind (whether direct, indirect, incidental, consequential or otherwise) arising out of or in connection with your use of, or inability to use, the Website.

3.2.3 Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under applicable law, including liability for death or personal injury caused by our negligence.

3.3 Territorial scope

We make no representation that the content on the Website is appropriate or available for use in all locations. Accessing the Website from territories where its content may be unlawful is prohibited. If you choose to access the Website from outside the United Arab Emirates, you do so on your own initiative and are responsible for compliance with local laws.

3.4 No advice

The materials on the Website are provided for general information only. They do not constitute legal, tax, investment or other professional advice and should not be relied upon as such. You should obtain independent advice tailored to your specific circumstances before making any decisions.

4. General

4.1 We may collect and process personal information about you when you use the Website. For more details, please refer to our Privacy Policy & Cookies.

4.2 These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of the Emirate of Dubai and the applicable federal laws of the United Arab Emirates.

4.3 The courts of the Emirate of Dubai shall have exclusive jurisdiction to settle any dispute or claim arising out of or in connection with these Terms or your use of the Website, subject to any mandatory provisions of applicable law.

4.4 The Website is owned and operated by Emirpass.

Contacting us

If you have any questions about these Terms or the Website, you can contact us at:

Email: info@emirpass.com

Compass Building

Al Hulaila, Al Hulaila Industrial Zone-FZ

Ras Al Khaimah

PO Box 10055

United Arab Emirates